I offten go to the Gallo Manor Pick n Pay simply because it is close to work and you have a variety of products (except for pasta). Service levels some days are good and other days quite bad. But today I believe I recieved particulary indifferent and bad service. I was in the store to stock up for the week and spent around R200. Since I had a quite bit of stuff I asked for three packets of which I recieved. I then I asked the cashier if someone would please help me pack. She indicated their was no packers and it is not her job to pack. I look around and saw packers at other cashiers standing idle. I enquired from another lady as she walked past the till to please help me pack or call the manager and she said she was not the manager and continued walking without offering any further assistance. I then proceeded to pack my stuff and left the cashier to look for the manager. I found Mpho who was very apologetic and promised to sort it out. I left the store with a very uncomf! ortable feeling of Pick N Pay. Whilst I believe Mpho would ensure that this does not happen to other customers, I believe it it is important to inform you of the poor attitude of some of your staff. (I also do realise that you may see this as an insignificant occurrence and choose to ignore it). This is not first time that I have been privy to poor service and attitude from the Gallo Manor Pick N Pay. I enjoy Pick N Pay simply because of what it stands for and also the Raymond Ackerman pledge is important to me. But I donot believe that the staff are living up to the quality service as per the pledge. At the end of the day my requirements are quite basic a smile and be helpful.